What to Look for in a Statement Printing Vendor: 5 Key Factors
When it comes to statement printing, finding the right vendor can make all the difference in the world. Whether you’re an established business or a start-up, choosing the right vendor can help you produce transactional prints and direct mail communications that are personalized, professional – and most importantly – effective. To help guide you, we’ve put together a list of the five key factors to keep in mind when choosing a statement printing vendor.
Factor 1: Responsive Customer Service
When it comes to statement printing, there’s nothing more frustrating than dealing with a print vendor’s customer service department that’s unpleasant, unhelpful, or unresponsive. When choosing a vendor, look for one whose customer service team is friendly, easily reachable, and willing to go the extra mile to ensure your satisfaction.
At Applied Business Systems, our dedicated Customer Service Team handles every call with care and consideration, no matter the size of your business. We believe that responsive customer service is the foundation of our business, and we’re always going the extra mile to make sure you’re satisfied.
Factor 2: Access to Production Staff
When you need to speak directly with the production staff, you need a statement printing vendor who makes communication easy and efficient. At times, complex print jobs or variable data projects can require the input of production managers to guarantee the end product is of the highest quality. Look for vendors with open communication between the production and customer service teams to make sure your needs are catered to properly.
Applied Business Systems’ customer service team works closely with our production team to ensure a customer’s job is handled with utmost care and precision. We provide easy access to the production staff to keep you in the loop and answer all your queries.
Factor 3: Fast Proof Turnaround Times
Production timetables are critical in the print industry, particularly with the growth in variable data printing in the past decade. Slow turnaround times on approvals can delay your production and impact your overall project timeline. Choose a statement printing vendor with efficient proofing and approval processes that fit in with your timelines.
At ABS, our automated composition engines kick into gear the instant you upload your content, with proof turnaround times that align with the specific SLAs you require. We pride ourselves on a seamless process that guarantees your proof is turned around as quickly as possible, without any delays.
Factor 4: Automated Confirmation of Mail Delivery
It’s essential to know that your mail delivery is on track, particularly when you’re sending out monthly statements or one-off marketing mailings. With automated confirmation of job completion, you can stay informed on the progress of your mail and make sure your assets reach your recipients on time.
At Applied Business Systems, we track every job that enters the mail stream, and our clients can request automated notifications of specific job deliveries. We make it easy to monitor the progress of your mail so that you can plan your next steps accordingly.
Factor 5: Top-Notch Print Quality
In the transactional and statement printing world, image quality is everything. Faded or blurry images, outdated equipment, and poorly maintained printers are unacceptable – your mail recipients expect nothing but the best. Work with a statement printing vendor that invests in top-of-the-line equipment and utilizes the latest technology for the highest print quality.
At ABS, we use advanced, state-of-the-art printing equipment that’s always under OEM maintenance contracts, ensuring that every piece of mail sent out on our printers carries that expert touch of consistent, high-quality prints.
When it comes to statement printing vendors, these 5 factors are the cornerstone of the best printing experiences. At ABS, we take every factor to heart and make sure every step of our customer interaction from job submission to delivery are intertwined with reliability, efficiency, and precision. Trust us to handle your statement printing needs, and experience quality at its best.
To learn more about what ABS has to offer for statement printing, Contact us or Get a Quote today!
