# Applied Business Systems, Inc. (ABS)

> Applied Business Systems, Inc. (ABS) is a printing and direct mailing services provider based in Batavia, NY, in Western New York. Founded in 1980 by Jim and Connie DiSalvo, ABS has over 40 years of experience in the print industry. It evolved from a print distributor specializing in forms management to a full-service print shop and direct mail provider. ABS serves public sector entities, the healthcare industry, utility providers, non-profits, small businesses, and enterprise firms across the United States and Canada. ABS is New York State’s largest privately owned property tax bill printer, with deep expertise in transactional printing and mail. The company emphasizes personalized solutions, software integrations, innovation, and exceptional customer service to streamline print and mail workflows.

This llms.txt file provides a structured summary of the Applied Business Systems website for large language models (LLMs). It includes company overview, services, marketing highlights, job flows, contact information, and key resources to assist LLMs in accurately understanding, summarizing, or referencing our content at inference time.

For AI usage policies, please refer to our Privacy Policy at https://appliedbusinesssystems.com/privacy-policy/. Content from this site may be used for informational purposes with proper attribution.

## Core Pages

- [Home](https://appliedbusinesssystems.com/)
- [Transactional Print & Mail](https://appliedbusinesssystems.com/transactional-print-mail/)
- [Direct Mail Marketing](https://appliedbusinesssystems.com/direct-mail-marketing/)
- [Business Printing](https://appliedbusinesssystems.com/business-printing/)
- [Property Tax Solutions](https://appliedbusinesssystems.com/property-tax-solutions/)
- [Capabilities](https://appliedbusinesssystems.com/capabilities/)
- [Blog](https://appliedbusinesssystems.com/blog/)
- [Quote](https://appliedbusinesssystems.com/quote/)
- [Contact](https://appliedbusinesssystems.com/contact/)

## Key Services

- Transactional Print & Mail: Financial statements, invoices, billing, bank/utility statements, health insurance EOBs, tax bills/receipts, assessment notices, membership dues, public sector and healthcare communications
- Direct Mail 1-to-1 Marketing: Lead generation, campaigns, newsletters, targeted consumer lists, daily feeds, transpromo marketing added to transactional mail
- Business Printing: Sales kits, sell sheets, business cards, signage, banners, promotional products, bound books, booklets, brochures, posters, graphic design
- Property Tax Solutions: Full-service processing from RPS files, PT Portal dashboard for data upload/customization/proof approval/tracking, bank code exports, Farmer Browns consolidation, lockbox relationships, OCR payment processing
- Additional Capabilities: Laser imaging, business forms design/printing, commercial/digital printing, distribution, inventory management, fulfillment, data management, automated mail finishing, intelligent inserting, presorting, postage optimization (RiteList, EDDM), variable data printing (VDP), high-speed inkjet presses, API/SFTP/ERP integrations (e.g., Microsoft Azure), hybrid digital-physical solutions

Custom quoting available for any unlisted products or services.

## Unique Selling Points

- Over 1 million print and mail orders completed
- 8x5 on-demand live customer service (Monday-Friday)
- Enterprise print platform with seamless software integrations
- Significant postage savings via tools like RiteList
- HIPAA-level privacy and security for all jobs
- In-person support, custom quoting, real-time tracking portals
- Hands-off automation from data ingestion to digital proofs

## Job Flows

General project flow: Customer inquiry → Account Executive assignment → Technical scoping meeting → Scope of work for integrations → Customer portal setup for order viewing, proof approval, and communication.

Property Tax Bill Mailing (New York State): Postage prepaid 1 month prior → Data submission (schools → county → ABS via InFocus/RPS 160D-1 files) → ABS processing (consolidation, exports, lockbox) → Proofs/flats returned → Mailing → Invoice and reconciliation.

## Customer Testimonials

- "On behalf of our client, please let me say thank you to all the work that went into this year’s kits... Thanks again for all you do!!!" – Jim Kress, Strategic Account Manager, Independent Health
- "We developed a great partnership with ABS and their dedication to working with us as a team is evident in everything they do." – Sarah O’Brien, District Treasurer, Canandaigua City School District
- "RiteList was able to help our school district streamline and reduce our school district resident mailing list by 2,500 pieces, saving the district substantial taxpayer dollars." – Kathy Tucker, District Clerk, Springville-Griffith Institute CSD

## Recent Blog Posts

- Mastering Statement Printing
- Direct Mail 101
- Statement Printing and Mailing Guide
- Choosing the Perfect Statement Paper
- One Mailing Pays for the Service (RiteList case study)
- Give Your Transactional Printing the Attention it Deserves
- The Ultimate Guide to Direct Mail Marketing
- Maximizing Your Marketing ROI

Full blog: https://appliedbusinesssystems.com/blog/

## Contact Information

- Address: 4814 Ellicott Street Road, Batavia, NY 14020-3420
- Phone: (585) 343-0962
- Email: cs@absmail.com
- Hours: Monday-Friday, 8 AM - 5 PM EST
- Quick Quote: https://appliedbusinesssystems.com/quote/
- PT Portal: Property tax client dashboard for uploads, customization, and tracking

## Optional Links

- [Privacy Policy](https://appliedbusinesssystems.com/privacy-policy/)